Independent audit report
SOC 2: independent assurance for your customers
SOC 2 is an independent examination of controls protecting customer information in a service. Its report helps customers assess providers. Type I addresses control design at a point in time; Type II also evaluates operation over a period.
- For
- Service and technology providers
- Issued by
- A licensed independent accounting firm
- Type I
- Control design at a given date
- Type II
- Control design and operating effectiveness over a period
Who it applies to
Services handling customer information
- Software businesses asked for a SOC 2 report during a customer’s buying process.
- Technology and service providers that hold or process other organisations’ data, or whose partners require an independent review.
The right report depends on your service and what your customer asked for.
What it asks of you
Prepare for the auditor’s examination
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Describe the service being examined
Explain your systems, customer commitments and which Trust Services Criteria the report covers.
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Assign responsibility for each control
Choose safeguards that match your service and record who performs and reviews them.
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Keep dated reviews and approvals
Retain access reviews, change approvals and test records showing when checks happened.
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Include suppliers in your review
Document outsourced services and which security responsibilities belong to each provider.
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Resolve issues before examination
Check that safeguards work, carry out outstanding reviews and record their actual dates and results. Resolve findings before the audit and agree with the auditor how any gaps affect the reporting period.
How we help
Prepare your organisation for the SOC 2 audit
We agree the scope, assess control readiness and coordinate the work needed before the audit. We help your team implement improvements and maintain evidence of how controls operate. An independent accounting firm performs the examination.
Common questions
Common questions
Related regulations and standards
- ISO 27001
An international standard you can be certified against, while SOC 2 ends in an auditor’s report. Safeguards built for one can support the other.
Free 30-minute call
Discuss your customer’s SOC 2 request
In a free 30-minute call, a senior specialist reviews the requested report and helps identify the preparation you need.