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Independent audit report

SOC 2: independent assurance for your customers

SOC 2 is an independent examination of controls protecting customer information in a service. Its report helps customers assess providers. Type I addresses control design at a point in time; Type II also evaluates operation over a period.

For
Service and technology providers
Issued by
A licensed independent accounting firm
Type I
Control design at a given date
Type II
Control design and operating effectiveness over a period

Who it applies to

Services handling customer information

  • Software businesses asked for a SOC 2 report during a customer’s buying process.
  • Technology and service providers that hold or process other organisations’ data, or whose partners require an independent review.

The right report depends on your service and what your customer asked for.

What it asks of you

Prepare for the auditor’s examination

  • Describe the service being examined

    Explain your systems, customer commitments and which Trust Services Criteria the report covers.

  • Assign responsibility for each control

    Choose safeguards that match your service and record who performs and reviews them.

  • Keep dated reviews and approvals

    Retain access reviews, change approvals and test records showing when checks happened.

  • Include suppliers in your review

    Document outsourced services and which security responsibilities belong to each provider.

  • Resolve issues before examination

    Check that safeguards work, carry out outstanding reviews and record their actual dates and results. Resolve findings before the audit and agree with the auditor how any gaps affect the reporting period.

How we help

Prepare your organisation for the SOC 2 audit

We agree the scope, assess control readiness and coordinate the work needed before the audit. We help your team implement improvements and maintain evidence of how controls operate. An independent accounting firm performs the examination.

Common questions

Common questions

Related regulations and standards

  • ISO 27001

    An international standard you can be certified against, while SOC 2 ends in an auditor’s report. Safeguards built for one can support the other.

Free 30-minute call

Discuss your customer’s SOC 2 request

In a free 30-minute call, a senior specialist reviews the requested report and helps identify the preparation you need.